PRIVACY POLICY

Triple ACS Ltd is a UK logistics and freight company. Our website is operated by Triple ACS Ltd and hosted on the Lovable platform. If you have any questions about this policy or how we use your data, please contact us at info@tripleacs.co.uk.

We collect only the information we need to respond to your enquiry or provide a quote. This may include:

• Your name, email address and phone number.
• Business or company name (if provided).
• Collection and delivery addresses, postcodes and route details.
• Cargo details such as weight, dimensions, number of pallets and any special handling requirements.
• Any additional message or instruction you send us.

We do not collect sensitive personal data unless you choose to provide it in your message.

We use your information to:

• Reply to your enquiry, usually within 1 hour.
• Prepare and send a quote for our services.
• Arrange, manage and communicate about collections and deliveries.
• Keep internal records of quotes and jobs.
• Contact you about the specific service you requested.

We do not sell your personal information. We only share it with third parties when necessary to deliver the service you have asked for (for example, with drivers or partners handling a specific delivery) or where required by law.

Our site uses essential cookies to keep it secure and working. We also ask your permission to use optional analytics cookies so we can understand how visitors use the site. You can accept or reject these optional cookies using the banner at the bottom of the page. Your choice is stored in your browser's local storage.

For more detail, see our Cookie Policy.

We keep enquiry and quote details for up to 12 months so we can follow up on your request, resolve disputes and maintain accurate business records. If you would like us to delete your information earlier, please email us and we will remove it unless we have a legal reason to keep it.

Under UK data protection law you have the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information in certain circumstances.
• Object to or restrict how we use your information.
• Withdraw any consent you have given us.

To exercise any of these rights, email info@tripleacs.co.uk.

We take reasonable steps to protect your information from loss, misuse or unauthorised access. However, no website or email transmission can be guaranteed completely secure. Our contact forms use a standard mailto link to open your email client, so please do not send payment card details or passwords through our forms.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.